Your Customers Don't Trust You With Their Data. Here's How to Change That
- Christina J. Inge, EdD

- Dec 10, 2025
- 1 min read
Let's be real: 75% of consumers won't purchase from organizations they don't trust with their personal data. And 64% have already walked away from a business over data-handling concerns.
This isn't a future problem. It's a right now problem.
The Opportunity
Here's the flip side: 80% of organizations report increased customer loyalty from investing in data privacy. Consumers who trust a business with their data are 23% more likely to buy. And 57% will pay more to purchase from a brand they trust.
In a tough economy, trust isn't a nice-to-have. It's revenue protection.
Get Certified— For Free
The Marketing Metrics Association's Certificate in Ethical Use of Consumer Data is a self-paced program that covers data privacy principles, global regulatory frameworks, transparent data collection practices, and ethical decision-making frameworks you can implement immediately.
This isn't about scaring you into compliance. It's about turning ethical data use into a competitive advantage.



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